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Sales Strategies Course

IC
Intensive Course
(See all)
 
Sales Strategies Course 160 €
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information
Madality: Online
Credits:
Language: Spanish, English
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Objectives:

The course will:

  • Understand the importance of the product sales activity.
  • Provide you with the basic knowledge to identify the specific customers’ needs.
  • Know how to manage an effective sales planning.
  • Enhance your sales management skills to develop effective sales processes.
  • Know how to manage strategies and techniques to boost your sale.
  • Learn how to implement management concepts and methods to offer tourism products and services to customers.
  • Provide you with verbal and non-verbal communication skills needed to sell tourism products and clients’ services.
  • Understand that sales is a shared responsibility among different departments

Competences:

After the course you will be able to:

  • Effectively manage a complete sales process
  • Improve your negotiation abilities
  • Improve your interpersonal communication capacities
  • Recognize the importance of the sales process as a source of additional income for tourist establishments
  • Use upselling and cross-selling techniques to increase your incomes
  • Make use of active listening strategies to detect the customers’ needs
  • Explain the product and services benefits properly in order to encourage customers to make a purchase. Value contribution
  • Know the different types of objections
  • Apply the appropriate techniques to redirect a sale
  • Use appropriate techniques to earn customer loyalty
  • Manage the price in the negotiation process
  • Know how successfully close a sale at the right time

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