Development of Professional Skills & Competencies

In
Modality: Presencial
Lasting: 3 or 4 weeks (Summer School)
Start date: 01/07/2019
Languages: Spanish, English

Subjects


Leadership, Communication, and Negotiation: the ABCs of Personal and Professional Development

Leadership and Teamwork

Successful Communication and Negotiation


Personal Awareness and the Ability of Adaptation: Keys to Integration in a Professional Context

Intercultural Awareness

Emotional Intelligence

Stress Prevention and Conflict Management


FINAL PROJECT (4 WEEKS OPTION)


LEADERSHIP, COMMUNICATION, AND NEGOTIATION: THE ABCs OF PERSONAL AND PROFESSIONAL DEVELOPMENT

LEADERSHIP & TEAMWORK:

Objectives:

  • Identify the role of a leader in an organization.
  • Get to know advantages and disadvantages of different leadership styles.
  • Practice and choose the most appropriate leadership style.
  • Acquire practical skills in delegation.
  • Improve the teamwork skills and learn how collaboration can be optimized.

Contents:

  • Leadership, motivation, and performance.
  • Strategies, techniques, and tools for personal development.
  • How we relate to ourselves: self-discovery, self-control, self-motivation.
  • The importance of teamwork: roles and situations.
  • Keys to high-performance teams.

SUCCESSFUL COMMUNICATION AND NEGOTATION

Objectives:

  • Learn the basics of a successful communication process.
  • Get acquainted with various communication styles.
  • Understand the importance of all types of communication, including non-verbal.
  • Learn techniques which ensure effective communication, such as attentive listening, question-making, giving appropriate feedback.
  • Practice different negotiation styles.
  • Learn to identify and prevent common barriers to communication.

Contents:

  • Efficient communication: the importance of verbal and non-verbal communication.
  • New communication technology and its management.
  • Communication tools for interpersonal relationships, the capacity of influence, socialization.
  • Negotiation and its steps.
  • Strategies, techniques, and negotiation tools.
  • Common barriers for successful communication.

PERSONAL AWARENESS AND THE ABILITY OF ADAPTATION: KEYS TO INTEGRATION IN A PROFESSIONAL CONTEXT

INTERCULTURAL AWARENESS

Objectives:

  • Provide an insight into essential cultural differences concerning the communication, behavior and work styles.
  • Develop intercultural communication skills.
  • Acquire various strategies for effective working in a multi-cultural environment.

Contents:

  • Key competences for cross-cultural communication.
  • The danger of overusing stereotypes.
  • Doing business in a multicultural environment.
  • Strategies to work effectively in a multicultural environment.

EMOTIONAL INTELLIGENCE

Objectives:

  • Learn how to identify correctly one’s emotions and feelings.
  • Understand and interpret the feelings and emotions of others in a correct way.
  • Acquire strategies for controlling impulsive emotions and preventing conflict together with other negative emotions.
  • Improve self-management and interpersonal relationships.

Contents:

  • What are the emotions: are they good or bad?
  • Emotional Intelligence: definition and significance.
  • Social competencies: empathy, communication, assertiveness.
  • Affective competencies: how to manage emotions, emotional awareness and understanding.
  • Tools and techniques for developing emotional intelligence: Self Awareness, Self Management, Social Awareness, Relationship Management.
  • Workshop on controlling emotions.

STRESS PREVENTION & CONFLICT MANAGEMENT:

Objectives:

  • Learn to identify the reasons provoking stressful situation and atmosphere.
  • Learn how to gain control over the feeling of stress.
  • Study different ways and acquire practical skills of managing stress.
  • Encourage the participants not to be afraid of changes, by conceptualizing it.

Contents:

  • Stress monitoring: reasons, symptoms and ways of preventing.
  • The basics of mentoring at work place.
  • Changes at work – positive, productive and inevitable.
  • Management of Change and Adaptability: conceptualizing the change and finding ways of adaptation.
  • Key aspects to improve planning and organization.
  • Tools and skills to facilitate time management.
  • Factors that impact stress, prevention techniques.

Examples of in-company visits:

  1. Habitación 73

SUBJECTS