Evaluation and Grading Policy

According to the First Additional Provision of the Regulatory Policy of the Courses' Syllabus and the Evaluation and Grading of Student Learning, passed by the Governing Council of the University of Barcelona on May 8th 2012; The School of Tourism, Hospitality and Gastronomy CETT-UB develops this rule for the regulation of the evaluation and grading of student learning in the degrees offered by EUHT CETT-UB.


Article 1. Objective and scope of application

1.1 The objective of this regulation is to standardize the evaluation and grading process of student learning of all the students taking Bachelor’s or Master's degree courses at EUHT CETT-UB.

1.2. The regulation applies to Bachelor’s and Master's degree students, faculty members and administration and services staff.


Article 2. Evaluation concept

2.1. Evaluation refers to the process of assessing the students’ level of achievement regarding the courses' competencies. The evaluation is based on objective and quantifiable evidence, using transparent criteria that must be properly communicated to all students.

2.2. Normally, the assessment process will be based on continuous evaluation and take place within the school term specified for the course, in accordance to the syllabus and the calendar approved by the University and EUHT CETT UB.

10.3. If the study plan foresees it, and it is reflected in the syllabus, a joint evaluation of two or more courses, modules or subjects may be conducted.

Article 3. Continuous Evaluation

3.1. Continuous evaluation consists of assessing the students’ learning process based on continuous monitoring of the achievement of the course’s objectives, allowing immediate reaction if necessary, in the case of any deviation.

Continuous evaluation finalizes with an exam or assignment where the students’ level of achievement can be measured individually. The final exam or assignment must be passed in order to pass the course.

3.2. Continuous evaluation includes all the different evidences outlined in the Course Syllabus, collected in a progressive and integrated manner throughout the teaching-learning process. They constitute significant and periodic indication of students’ progress in relation to students’ achievement of the course’s objectives.

3.3. The evaluation criteria and grading method specified in the Course Syllabus cannot be unilaterally modified during the course. In the case that, for extraordinary reasons, an evaluation activity could not be performed, Academic Coordination must take all the necessary measures to reschedule the activity within the same school term.

3.4. Evaluation instruments and systems may vary but in no case will a single activity be worth more than 60% of the course’s final grade. Without prejudice to articles 5 and 6 of this regulation.

3.5. In the case that the Course’s Syllabus includes oral tests, they will be subjected to the program established by the Academic Coordination . Oral tests must be recorded or take place in the presence of a least a second teacher who must attest the process. For the purpose of this regulation, an oral test is defined by at least one of the following characteristics:

a) It implies the final evaluation of the course. It is reflected in the official single evaluation calendar and the continuous evaluation closing calendar.

b) It is worth more than the 50% of the final grade, and

c) It refers to a person with disabilities.

3.6. The Coordinator of the Studies will make sure that the required evaluation system adaptations are made for students with special needs in order to grant equal opportunities to all students.

Article 4. Single Evaluation

4.1. Students are entitled to single evaluation. If a student exercises his/ her right to single evaluation, it will immediately imply the rejection of the continued evaluation system. The maximum attainable grade is the same for both evaluation systems.

4.2. Students must request the Single Evaluation system to the teacher or tutor within 15 school days from the beginning of the course, as specified in the Course Syllabus.

4.3. Single Evaluation must guarantee the achievement of the objectives established for the course. For this purpose, the Course Syllabus must include detailed criteria for Single Evaluation. If specified in Course Syllabus, the assistance to certain activities may be required.

4.4. Single Evaluation includes the different evaluation evidences specified in the Syllabus, which will be collected at the end of the process or at another moment agreed between the teacher and the student. These evidences constitute proof of achievement of the knowledge, skills and values of the course.

Article 5. Evaluation of the Bachelor’s and Master’s Capstone Project

5.1. In order to obtain a Bachelor’s or Master’s degree it is required to write and defend a Capstone Project. All information relevant to the project must be available in the Syllabus. Master’s degree Final/ Capstone Project’s Defense are held in an open session.

5.2. The Project’s evaluation is orientated to the competencies related to the studies. Each student is evaluated individually even if the Project is the result of team work.

5.3. In accordance with the General Regulation passed by the University, centers must prepare an specific Regulation on Capstone Projects.

Article 6. Evaluation of Practical Training in Companies and Practicum Subject

6.1. The criteria and evaluation process of the Practical Training in Companies and Practicum Subject will be detailed in the Syllabus.

6.2. Without prejudice to other supplementary criteria established by the University’s Regulation, the evaluation must be based on the fulfillment of the learning project reflected on a report submitted by the supervisor of the intern and an Internship report submitted by the student.

Article 7. Examinations

7.1. Students hold the right to evaluation in all the courses they are enrolled in as long as all the related regulations established by the University are complied with. If a student wants to request the evaluation of an examining board, he/ she must submit a written justified request to the Academic Coordination 30 days prior the closing of the continuous or single evaluation process.

7.2. Students enrolled in a course have right to one examination either as closing of the continuous evaluation or as single evaluation.

7.3. In spite of the stated in Article 7.2, students who have no more than the 10% of the credits left to finish the studies by the beginning of the course have the right to an extraordinary act of evaluation. However, lectures are restricted to the semester the subject is scheduled for. Finishing students will only be entitled to an extraordinary act of evaluation as long as they register for all the credits remaining to finish their studies.

7.4. Final Examinations’ dates may not be modified due to employment or mobility reasons. Requests to change an exam date will be granted only in exceptional circumstances, such as documented illness or other circumstances outside the student's control. The students must submit a written justification. The petition for an alternate exam date must be submitted to the Academic Coordination.

7.5. Examination’s shift change may be requested directly to the teacher. The decision to grant the request is up to the teacher.

7.6 Teachers must require student’s identification: D.N.I, Passport, Student Card or valid I.D.

7.7. Students who arrive late may be admitted to an examination room during the first 20 minutes of an examination. No additional time will be given. Students are not permitted to leave an examination during the first 30 minutes.

Article 8. Outcome of the Evaluation

8.1. Faculty must hand in the final outcome of the evaluation to the University’s Secretary on time. The results are published within the established deadline.

8.2. The teachers of each of the different groups of a subject will keep joint record of the qualitative and numeral qualifications resulting from the evaluation process.

8.3. Grades are awarded in numerical terms, on a scale from 0-10. Up to one decimal may be used. Qualitative grades are assigned according to current regulations. In order to pass a course or module, students must be awarded a grade of 5.0 or higher. For Master’s degree it will also be necessary to attend at least the 80% of the sessions if continuous evaluation applies.

8.4. An Outstanding mark may be awarded to students who get a grade of 9, 0 or higher. The number of Outstanding marks awarded may not exceed the 5% of the students enrolled in the course during that term. If the number of students enrolled is lower than 20, only one Outstanding mark may be awarded. However, an additional Outstanding mark may be awarded applying the 5% rule.

Outstanding marks awarded to students participating in an International Exchange program will be included on the student’s record even if the limit specified in the previous paragraph is exceeded.

8.5. Once students are awarded a grade, they may not be evaluated again unless they formally reject the awarded grade – as long as it is a passing grade. The rejection must be submitted in writing to the teacher during the period for grade review. The rejection of a grade implies the students will be regarded as “No show”.

8.6. The minimum of evaluations needed to be awarded a grade for the course will be specified in the Course Syllabus. If a student fails to submit a minimum of 25% of the evaluations, he/she will be regarded as “No-show”.

8.7. Any irregularity committed by a student resulting in a significant variation of the grade will imply a grade 0 for the activity. If more than one irregularity is committed, the student will be awarded a grade 0 for the course. The appropriate disciplinary process will be initiated. Students may file a complaint to the Studies Coordinator if they don’t agree with the decision.

8.8. Students have the right to documentary proof of their participation in the evaluation activities. Teachers may require the identification of the student during the process of any evaluation activity. Students may identify themselves using a University of Barcelona Student Card, DNI, passport or any other official valid I.D.

Article 9. Re-evaluation Process

9.1. After publishing the final grades, as established in article 8.1, a review and re-evaluation process will open.

9.2. The process of review and re-evaluation consists of assessing the learning achievement of the course – educational objectives and skills- and its suitability to the characteristic of the programmed skills and educational activities.

9.3. Students must have been awarded a grade of 4, 0 or higher in the final exam in order to be eligible for re-evaluation and re-take an exam or re-submit an evaluation activity as long as the teacher provides a positive evaluation of the student’s performance during the evaluation process. Teachers may require other conditions as long as they are clearly specified in the Course Syllabus.

9.4. The re-evaluation process will only imply the modification of the student’s transcript if the student’s is awarded a passing grade. The maximum grade awarded in re-evaluation is a grade of 5, 0.

9.5. Once the review and re-evaluation processes are finished, faculty members will record the final grades and sign the transcripts.

Article 10. Information on the Evaluation and Grading Process

10.1. All the information relevant to the evaluation process is accessible by the students before the enrollment process begins. It is published in the Course Syllabus.

10.2. Academic and Logistics Coordination, with the approval of the Academic Coordination, will publish the single evaluation examination calendar and schedule. As well as the closure of the continuous evaluation process within the period established by the University and before the new enrollment period is open. The organization will make sure to give this information as wide circulation as possible. The calendar may be modified due to exceptional circumstances up to 20 days before its implementation. Under no circumstances will modifications occur within the singles evaluation period or the continuous evaluation closing process.

10.3. Students must be aware of the date the grades will be published on the day the evaluation activity is performed. The grade of term exams and assignments will be published within 15 days. The course’s final grade will be published within 15 days of the closure of the continuous evaluation or the single evaluation exam.

10.4. Public information on the evaluation outcomes, either term or final, is handled properly. Faculty members may publish term evaluation results on institutional app created to do so.

Article 11. Grade Review Process

Students have the right to grade review of all their evaluation grades with the teacher. The teacher must also publish the dates and schedule for grade review and re-evaluation. These processes must be scheduled sometime between the third and fifth day from the date of publishing of the grades.

Once the review and re-evaluation processes are finished, the teacher will publish the final grade of the students who have requested the review or re-evaluation of an evaluation activity according to the procedure specified in Article 2.

Article 12. Transcript

12.1. Transcripts are an official document that correlates the names of the students with the final grades awarded during the year. The University establishes a single transcript format that will be generated for every subject and enrollment group.

12.2. The transcripts will be signed by the teacher in charge of the course and group. If the teacher is not able to sign the transcripts within the established period, he/ she will provide written proof justifying his/ her impossibility to do so. In this case, the EUHT CETT-UB Administration will be authorized to sign the transcripts. All the transcripts must be placed at the Center’s Registrar’s Office.

12.3. The transcripts must be signed within 20 days of the single examination exam or continuous evaluation closure. If a re-evaluation is carried out, the transcripts must be signed within 20 days of the re-evaluation activity.

12.4. The signature of the teacher and the Secretary is needed in order to modify a transcript. If said modification is unfavorable to the student, a review process of the provisions and null and void acts established by the current regulation.

Article 13. Evaluation Documents Safe-keeping

13.1. Faculty members must keep all proofs of evaluation of all the evaluations performed during the course, except for any documents regarding the complaint process detailed in the following Article. These documents will be kept for at least a year after the resolution of the complaint is issued. If the bulk or complexity of the proofs complicates their safe-keeping, the Academic Coordination will establish a shorter period while ensuring to keep them during the period established by the complaint.

13.2. When the designated period is over, under explicit student request, any submitted assignments or reports may be returned to the student, within the period designated by the faculty.

13.3. The total or partial copy of students’ work as well as its use for any other purpose than the intended must be clearly authorized by the author.

Article 14. Final Grades Complaint Procedures

14.1. Final grades may be subject to complaint as long as the student has required the review process regulated by Article 11 beforehand. The complaint must be filed in writing within a maximum period of 10 days of the publication of the final grades. Complaints must be addressed to the Academic Coordination who will immediately communicate with the Center’s Administration.

14.2. The Academic Coordination will designate an examining board formed by three faculty members. None of the members of the examining board must have participated on the first evaluation process. At least two of them must be permanent faculty members.

14.3. The examining board will be constituted in a maximum period of five days after the complaint is filed. The board will review the proofs of evaluation and request the teacher in charge of the course to write a written report within 3 days. The board may decide to meet with the student if they find it necessary.

14.4. In maximum period of five days from its formation, the examining board resolves the complaint and issues a justified agreement that confirms or modifies the appealed grade. This agreement is immediately sent to the Academic Coordination. If the grade is modified, the president of the examining board must certify the new grade on an additional transcript that must be signed by all the members of the examining board.

14.5. The Academic Coordination will notify in writing the decision of the examining board to the concerned student and will send a copy to the EUHT CETT-UB Administartion and to the faculty in change of the course within three days of the reception of the examining board resolution.

Article 15. Failure to fulfill the Evaluation and Grading Regulation

15.1. Failure to comply with the rules collected in the previous articles allows students to file a complaint to the Academic Coordination.

15.2. The receiving body will send the necessary information and will specify the actions to be carried out in order to resolve the complaint. If the complaint is considered, a report on the complaint will be passed to the EUHT CETT-UB Quality Committee.

15.3. The Quality Committee will send the Academic Coordination a resolution proposal after performing a thorough analysis of the complaint. The report details the necessary measure that must be take to reestablish the concerned students rights as well as warning to the person who failed to comply with the regulations and the appropriate sanction.

Article 16. Academic Responsibilities within the Evaluation and Grading Process

16.1. Every enrollment group of every course of any studies will be assigned a teacher / tutor responsible for making sure this regulation applies as well as any other rules agreed by the center.

16.2. The Center, by means of the Committee of Academic Processes, may establish additional criteria or general rules for all its studies. They will be reflected in Course Syllabus. In any case, it will establish the following actions:

a) Establish the deadline for submitting the request for single evaluation.

b) Set the re-evaluation period and make sure the system detailed by this regulation is followed.

c) Prepare regulations for the Capstone/ Final project for Bachelor’s and Master’s degrees.

16.3. The Academic Coordination will make sure the evaluation and grading policy is followed and will notify the EUHT CETT-UB Quality Committee if it detects any violation of this regulation according with Article 15. In addition, the Academic Coordination must:

a) Publish the calendar and schedule of the single evaluation and the closing process of the continuous evaluation within the calendar passed by the University. It will sure of giving this information as wide circulation as possible.

b) Schedule the oral test planned for the studies and take all the necessary measures to guarantee an objective evaluation of the test as well as the possibility to request the review and file a complaint if the student disagrees with the evaluation.

c) Establish the legal procedure that must be followed if a teacher faces abstention and recusal cases.

Final Provision

This regulation will become effective from the academic year 2015-16, starting the following day of its publication on the EUHT CETT-UB Virtual Campus.

[1] Under exceptional circumstances, this period may be extended for first year courses for those students who enroll over the last pre-enrollment period available.