SMART MANAGEMENT IN TOURISM

Beyond a purely technological perspective, tourism management is understood as the need to find the balance and connection between data and knowledge generation for decision-making. The above means that organizations and destinations must work to be committed to their citizens, be able to manage tourism flows and resources of a given destination in a sustainable way and integrate and make accessible their local culture to visitors, whilst adding value to experiences and making sure that these activities have a positive effect on the local economy and the quality of life of the residents.

Topics of interest:

• Sustainable Development Goals
• Governance and efficiency in tourism
• Tools for tourism flows regulation
• Revaluation of identity and culture through gastronomic resources
• Experiential tourism
• Ethics in tourism
• Creation of sensory spaces
• How to attract new markets
• Generating knowledge for decision making
• COVID19 pandemic: impacts, responses, etc.
• Case studies: good practices and successful models