Dr. Iis Tussyadiah (University of Surrey) Professor of Intelligent Systems in Service, Head of School of Hospitality and Tourism Management, and Fellow of the Surrey Institute for People-Centred Artificial Intelligence at the University of Surrey. Iis conducts research on digital transformation in the travel and hospitality industry, investigating the applications and implications of intelligent systems in services to inform business practice and policy.
Dra. Marianna Sigala (University of Piraeus) Professor at the University of Piraeus, Greece. Her interests include services and experience management, Information and Communication Technologies (ICT) in tourism and hospitality, as well as wine tourism. She is a widely published and multi-awarded authority, as well as holds a long record of leadership and participation in international research projects. In 2016, she has been awarded the prestigious EuroCHRIE Presidents’ Award for her lifetime contributions and achievements to tourism and hospitality education.