Closing Academic Ceremony 24/25 - HEC Tourism and IHEC Hospitality
Neurodesign and AI to Reinvent the Tourism Experience
This event introduces a new approach that combines neuroarchitecture and artificial intelligence to transform the tourism experience. Based on a scientific and technological design perspective, real-world cases will be presented that have improved the interaction between customers, spaces, and staff, with positive impacts on user well-being and business competitiveness.
The session will highlight the benefits of Evidence-Based Design, using measurement and analysis tools to understand how space influences perception, emotional response, and behavior. Two case studies will be presented: the redesign of chök’s gastronomic retail spaces and the transformation of areas within the Hotel Alimara.
Programa
3:30 PM
Welcome. Introduction to the session
Álvaro Arrieta Valle (Director of the Master’s in Hospitality Management at CETT)
Jaisiel Madrid Sánchez (Living Lab Manager & Digitalization at AMBIT)
3:45 PM
Emerging processes in the adaptation of tourism spaces based on neuroarchitecture
Jaisiel Madrid Sánchez (Living Lab Manager & Digitalization at AMBIT)
Marta Ribas Escolà (Healthy Spaces Design)
4:00 PM
Diving into new tools and measurement technologies
- Neurotechnologies
José Ruiz Pardo (CEO at Goli Neuromarketing) - Environmental indicators measurement
Marta Ribas (Healthy Spaces Design) - Tracking with Extended Reality tools
Toni Torrente (Director of the Interactive Visualization Group at EURECAT)
4:30 PM
Case study: chök, reinventing the gastronomic retail experience
Fernando Madrid (CEO at chök)
5:00 PM
Coffee break (with chök product tasting)
5:10 PM
Case study: Hotel Alimara, evidence-based design of hospitality spaces
Max Ros Petrov (Professor and Coordinator of Integrated University-Business Projects at CETT)
5:40 PM
Panel discussion: opportunities and next steps
Moderated by AMBIT
6:10 PM
End of session
6:15 PM
Afterwork networking at Hotel Alimara
Aimed at:
- CETT-UB Students
- CETT-UB Alumni
- CETT-UB Faculty and reseachers
- Habitat companies
- Architects and interior designers
- Product designers
- Project developers