Research Group in Tourism Accommodation and Food Service Industries
GRATiR is the Tourist Accommodation and Restoration Research Group of the CETT Higher School of Tourism, Hospitality and Gastronomy of Barcelona.
The research activities of this group focus on responding to the challenges that companies linked to two of the pillars of tourism have to face, such as the tourist accommodation industry and the restaurant industry.
Research lines
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Strategy, Performance and Productivity in Tourist Accommodation and Restaurants
Companies in the tourist accommodation and restaurant industries face great challenges in the new social and economic context. Some examples are:
- Respond to consumer demands and expectations.
- Adapt to new business models.
- Go digital.
- Intelligently manage all the Big Data that is available to you.
In this context, the objective of this line of work is to provide academic knowledge that allows us to better understand the functioning of these industries and respond to the challenges they have to face.
Keywords: tourist apartments, campsites, costs, collaborative economy, industry evolution, hotels, income, marketing, organizational and business models, occupancy, prices and forecasts, human resources, restaurants, satisfaction, rural tourism.
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Sustainability in Tourist Accommodation and Restoration
Compliance with business principles linked to ethics and sustainability in its three dimensions (social, economic and environmental) are key to business excellence.
This line of work aims to identify the benefits that arise from following these principles both for companies in the accommodation and restaurant sector, paying special attention to aspects of corporate social responsibility (CSR) or intra-business innovation, as well as for society in general.
Keywords: customer, experiences, social innovation, needs, quality, corporate social responsibility (CSR), servo driving, management systems, value sustainability.
GRATiR is integrated into the Tourism, Hospitality and Gastronomy Research Group (TURHOGA), recognized as an Emerging Research Group by the University and Research Grant Management Agency of the Generalitat of Catalonia, with file number 2021-SGR- 00939.
Memories
The Tourist Accommodation and Restoration Research Group offers a visualization of the group's main lines of work, as well as material related to studies and training projects. These actions are collected in the following reports of the last courses:
