Specialization Course in Event and Congress Coordinator

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Duration

600 hours
Start date

October 2025
Modality

On-campus
Languages

Spanish

Catalan

Specialize in the creation of corporate events

The Specialization Course in Event and Congress Coordination is an official and intensive training that will prepare you to organize reception services, protocol and customer service focused on the MICE sector (Meetings, Incentives, Conventions and Exhibitions).

It is aimed at professionals who have completed an intermediate or higher vocational training and want to improve their professional skills through a sustainable vision and the application of digital tools and marketing strategies to improve processes, as well as master specialized english to develop an international career in the MICE sector.

A program that combines theoretical and practical training with an internship period in leading companies in the sector.

Course in numbers

600

hours of specialized training

100 %

oriented towards sustainability and digitalization

key communication skills

sectorial areas in which you can develop

Recognitions

CETT obtains the identification of Integrated Vocational Training Center (FPCAT Center), granted by the Public Agency for Vocational Training and Qualification of Catalonia.

CETT has been recognized in the 13th edition of the Plan of Innovation Measures in FP, for its outstanding project “Building Experiences: Projects with application challenges in real companies CETT in Catering and Cooking”.

Ton Zambrano, a second year student of the Higher Technical Degree in Restaurant Service Management at CETT, has won first prize as best room manager in the 4th edition of the Josep Lladonosa Gastronomic Awards.

Núria Benages, Núria Esvertit and Rut Faura, students of the 2nd year of the Technician in Culinary Arts, Gastronomy, and Restaurant Services, participated from 22 to 24 April in the 23rd edition of the international gastronomic competition Bartolomeo Scappi.

Why CETT-UB?

Academic prestige

CETT-UB is an institute with a strong academic reputation: it is supported by the University of Barcelona, scores high in international rankings, has more than 55 years of experience and over 22,000 alumni, guaranteeing prestige and educational quality.

International vocation

You will study in an international environment: every year, the campus receives more than 1,200 students from over 75 countries who choose CETT to train in tourism, hospitality and gastronomy. This cultural diversity, together with academic mobility opportunities, will enrich your learning experience and prepare you for a global career in the tourism industry.

Connection with the sector

CETT-UB has a close relationship with the tourism industry, ensuring that your training will be consistent with the needs of the labor market. As the institute has more than 1,000 agreements with companies in the sector, you will have access to employment and internship opportunities. A high percentage of CETT graduates also find employment in the sector, which demonstrates the quality and relevance of our training.

Experience-based methodology

At CETT-UB, you will learn through real challenges and projects. You will have the opportunity to participate in national and international awards and competitions, which will allow you to make your mark and develop your skills with a global perspective.

More than a campus

The CETT Campus has learning spaces that reflect the reality of the sector: such as the Hotel Universitario Alimara, the Aula Restaurant, Espai Fòrum and the Ágora BCN residence. You will be able to apply your knowledge in real work environments, connect with active professionals and develop innovative projects.

Campus CETT

Select a gallery

Training Center

Building

Reception

Resource center

Career Services

Theoretical teaching classrooms

Technical Classrooms

Pre-preparation Classroom

Cooking Workshop

Techno-Culinary Classroom

Research and Innovation Space

Demonstration Kitchen Classroom

UB-Bullipedia Space

Sommeliers Classrooms

Reception Classroom

Computer Classrooms

Applied Technology Classrooms

Restaurant Classroom

Forum Space

Kitchen Classroom

Alimara University Hotel

Reception

Summum Restaurant

Event Rooms

Garden

Rooms

Àgora BCN University Residence

Reception

Rooms

Dining Room

Leisure Room

Gym

Activity Rooms

Garden

Training Center

Building

Reception

Resource center

Career Services

Theoretical teaching classrooms

Technical Classrooms

Pre-preparation Classroom

Cooking Workshop

Techno-Culinary Classroom

Research and Innovation Space

Demonstration Kitchen Classroom

UB-Bullipedia Space

Sommeliers Classrooms

Reception Classroom

Computer Classrooms

Applied Technology Classrooms

Restaurant Classroom

Forum Space

Kitchen Classroom

Alimara University Hotel

Reception

Summum Restaurant

Event Rooms

Garden

Rooms

Àgora BCN University Residence

Reception

Rooms

Dining Room

Leisure Room

Gym

Activity Rooms

Garden

Course duration and structure

Calendar	Academic center	Work placement in a company	Total
October to March	429 hours	171 hours	600

Academic excellence and applied learning

The course has a total duration of 600 hours, with a study plan that covers theoretical and practical aspects in the different areas of MICE events.

Course objectives
- Master the planning and operation of congresses, fairs and professional meetings.
- Apply marketing and promotion techniques to attract participants and sponsors.
- Train students in the selection, training and supervision of staff working in events.
- Use protocol and customer service regulations in different types of events.
- Develop the ability to resolve incidents and manage teams in dynamic and international environments.
- Improve professional communication skills in English, adapted to the event management sector.
Competencies you will acquire
- Supervise and organize staff at congresses, trade shows and professional meetings, using digital tools to optimize communication and team management.
- Identify service needs and assign tasks at each event, applying sustainable criteria to reduce environmental impact, such as the selection of local suppliers and eco-friendly materials.
- Collaborate in the planning, logistics and operations of events, incorporating digital technologies for registration management, real-time tracking and post-event data analysis.
- Differentiate types of events and structure the necessary services for each one, applying sustainable strategies such as the use of environmentally certified spaces and waste minimization.
- Develope actions of marketing, advertising and sales to maximize the impact of events, taking advantage of digital tools for online marketing, social networks and sustainable campaigns.
- Apply commercial strategies and manage sponsorships with a focus on brands committed to sustainability and corporate social responsibility.
- Apply protocol regulations, personalized attention and incident management in events, ensuring universal accessibility and inclusion through digital solutions.
- Coordinate the welcome and reception staff to offer a quality service, with training in good environmental practices and the use of technologies that improve the participant's experience.
- Improve fluency and communication skills in English, especially to serve customers and coordinate teams in international environments, using digital platforms for multilingual communications.

The main thematic blocks of the Specialization Course in Event and Congress Coordination are

Event management and organization

Planning and execution of MICE events, integrating digital technologies to optimize processes and real-time monitoring.
Operational and logistical management of spaces, materials and services with sustainable criteria, such as the use of environmentally certified spaces and reusable materials.
Selection and coordination of work teams, using digital platforms for human resources management to ensure an efficient event and reduce environmental impact.

Communication, protocol and customer service

Application of institutional, business and social protocol regulations, integrating digital tools for the management of invitations, accreditations and agendas.
Personalized attention and experience management for attendees, ensuring universal accessibility and promoting inclusive and sustainable practices.
Professional communication and use of specialized English, supported by multilingual digital platforms for better service in international environments.

Marketing and commercial strategy

Audience acquisition and attendee loyalty through digital marketing strategies and online campaigns that minimize the use of printed materials.
Promotional actions and sales strategies for events, leveraging automated marketing platforms and data analytics to maximize impact.
Relationship with sponsorships and management of commercial partnerships with brands committed to sustainability and corporate social responsibility.

Responsibility and events quality

Application of safety, accessibility and quality regulations, with the use of digital technologies for capacity control and security protocols.
Sustainability and best practices in event management, promoting circular economy, waste reduction and energy optimization.
Incident resolution and decision making in real time, using digital tools for monitoring and immediate feedback during the event.

Study plan

Modules	Description
Professional meetings, congresses, incentives, fairs and exhibitions (MICE)	Training in the organization and execution of professional events, with special attention to the management of spaces and services.
Marketing actions, promotions and sales at events.	Development of commercial, promotional and sales strategies applied to the organization of events.
Protocol applied to professional meetings and events	Application of protocol regulations in institutional, corporate and social events.
Specialized english	Improvement of communication skills in English applied to the coordination of international events.
Internships in companies	Workplace Training Period (FCT), where students will apply the knowledge acquired to a professional environment. You will learn firsthand the processes of management and execution of MICE events, improving your employability. The number of credits will vary according to the assigned company.

Qualification you will obtain at the end of the course

Qualification of Specialist in Personnel Coordination in Professional Meetings, Congresses, Fairs, Exhibitions and Events.

This qualification is official and valid throughout the national territory, according to Royal Decree 711/2024, which regulates this course within the framework of professional training.

Quality

CETT is the ideal partner for companies and institutions that consider the recruitment of professional talent as a strategic axis of development.

Through the support of experts, the implementation of projects, and the development of specialized actions, we add value to companies in talent selection processes by providing them with dynamic environments that facilitate the incorporation of the most suitable professionals for their needs.

Internships and job

Practical training is the core of this cycle. It is articulated both in the classroom and in company internships, with options to participate in other activities or in international programs.

Thanks to the Career Services team, you can choose from among the more than 1,000 companies with which CETT has collaboration agreements.

In the general modality you will do 140 hours of internships in companies with a collaboration agreement, supervised by CETT-UB and the work center itself.

The objective is to complement and consolidate knowledge, skills and technical competencies in real companies in the sector and in different types of companies.

Career opportunities

Congress and fair organization technician: in charge of the operational management of professional and institutional events.
Responsible for protocol and institutional relations: application of protocol regulations and guest services at corporate and official events.
Supervisor of event service staff: management of support staff, such as guests, assistants and technicians.
Coordinator of promotions and marketing in events: development and execution of advertising campaigns and commercial actions in fairs and congresses.

The course will allow you to develop in 5 profesional areas:

Tourism and accomodation: hotels, convention centers, resorts and business tourism companies.
Event and congress organization: professional congress organizing companies (PCOs), agencies specialized in corporate event management, and trade fair and congress staffing services companies.
Trade fair institutions and business corporations: trade fair institutions, exhibition centers, event departments of large corporations and professional associations.
Travel agencies and event management: travel agencies specialized in MICE and DMC (Destination Management Companies), incentive and corporate travel management companies.
Protocol and VIP services: protocol and institutional relations companies, coordination of official ceremonies and institutional events, VIP services at sporting and cultural events.